Support & Issues
If you ever run into any hiccups during your stay, please don’t hesitate to reach out to us. We’re always here to help and want to make sure you have the best experience possible.
You can contact us through our contact form and we promise to get back to you ASAP – usually within the same day, but it could take up to 7 business days. Thanks for being a part of our camp family!
Refund Policy Statement
Due to proprietary software, content, intellectual property, and the digital nature of our online resources, classes and programs, we have a no-refund policy.
Once you login to your account and access the Camp Treeway interface, you have accessed the content and are in receipt of your purchase. No refunds will be issued under any circumstance. This policy allows us to offer consistent and regular classes throughout the summer.
When you purchase from us, you’re indicating that you agree to this policy and are promising not to try and work around it. We know you’ll love our resources and programs, but if you have any questions or concerns, please don’t hesitate to reach out!